workforce management
team members

WE ARE LOOKING FOR WORKFORCE MANAGEMENT. PLEASE READ AND FOLLOW INSTRUCTIONS BEFORE APPLYING THE JOB

We are currently accepting applications for the position of workforce management. Reporting to the Leadership Team, you will be responsible for watching the team and ensuring compliance is being followed from the comfort of your own home.  If you feel you’re a fit to join our team – we want to hear from you. We are one of Canada’s fastest growing companies. Our unique concept gives our sales team an unprecedented advantage and passes significant savings onto our clients.

The right candidate will have previous workforce management or leadership experience with an aptitude for exceptional team service. You will be comfortable with compliance requirements and implementing techniques from a work from home environment. 

Responsibilities

  • Watching team for compliance

  • Comfortable with talking with team in regards to WFM questions

  • Constant communication with Team

  • Completion of required paperwork daily (cloud based)

  • Accurate in compliance 

Requirements

-Watching the call centre system
-Submit tracking updates every 30 minutes to leadership team
-Call Volume Tracking
-Communicating directly with the ISA’s
-Updating spreadsheets
-MUST BE A TEAM PLAYERMUST BE ABLE TO MULTITASK

Job Overview:

Work from Home/Workforce Management

what we offer:

  • Monthly bonuses 

  • Paid every second Friday direct to bank account

  • 4-8 hours per day 5 days a week to start

  • Full time hours after 3 weeks training

 

Please submit ALL THREE requirements in one email:

Click apply or email results plus requirements:

Updated resume with Skype id and at least 2 work references with contact details.

Please complete the DISC profile test at https://www.tonyrobbins.com/disc/

Also, kindly record a sample audio recording introducing yourself (min 30 seconds)

Candidates must provide complete requirements to move forward with the application process.

GOOD LUCK AND WE LOOK FORWARD TO HEARING FROM YOU SOON.